Privacy Policy

Updated May 2018

We receive, collect and store any information you enter on our website or provide us in any other way, including email, mail, social media, or through Etsy and not on the high street.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?


When you conduct a transaction on our website, via Etsy, not on the high street or through paypal,  as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.  We also collect this information when you send us a message.  This could be through messages, email or through social media channels including facebook and instagram.  When you subscribe to our mailing list we also collect this information.

Why do we collect such personal information?


We collect such non-personal and personal information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may also disclose your information with Etsy, not on the high street and Paypal in order to allow us to process transactions and payments..

How do we communicate with our site visitors?


We may contact you to notify you of an update to your order e.g. dispatch notification.  We may also contact you to notify you of a problem with your order or account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, social media and postal mail.

 

How do we use cookies and other tracking tools?

 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Our website tracks personal information through the use of cookies.

How can your site withdraw your consent?


If you don’t want us to process your data anymore, please contact us at mummymadeitme@yahoo.co.uk or send us mail to: mummy made it me, 2 Colin Avenue, Derbyshire, DE5 9QQ

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mummymadeitme@yahoo.co.uk or send us mail to: mummy made it me, 2 Colin Avenue, Derbyshire, DE5 9QQ.

Copyright © 2019 mummy made it me

see our updated privacy policy here