DELIVERY
how long will it take for my order to arrive?
At the moment we are not currently taking any orders for felt food products. Instead the website will be re stocked on various dates (keep your eye on social media for re stock dates to be confirmed). This means however that any products purchased will be posted within a few days.
Ready to post items can be purchased at any time and will be posted within 1-2 days.
Once posted, delivery timescales will depend on the shipping option chosen.
International Delivery
We are now sending all orders outside of the UK via Royal Mail Tracked and Signed International Delivery. Please allow 10-14 working days for your order to arrive after the date of posting.
Although this is more expensive than standard delivery, sending your order tracked means we can trace your order right up until it reaches its destination.
Large letter size - Europe £9.00
Rest of the World £10.00
If your order will fit through the letterbox you will be charged this postage rate.
Parcel size - Europe £13.00
Rest of the World £16.00
Royal Mail 1st Class UK
Orders dispatched within the UK are sent via Royal Mail First Class standard delivery. Postage is automatically calculated at checkout. Please allow 3-5 working days for your order to arrive after the date of posting.
Large letter size - £1.80
If your order will fit through the letterbox you will be charged this postage rate.
Parcel size - £4.20
Upgrade to
signed for
delivery at
checkout!
Birthday Gift
All our orders are packaged with tissue paper or gift bags along with lots of love and care.
Let us know if your order is for a birthday gift so we can make your parcel look even more spectacular! We can even send it straight to the birthday boy or girl.
Letter Size: £5.00
Parcel Size: £10.00
This usually takes 7-10 working days to arrive but can take up to 4 weeks if delayed at customs etc.
International buyers are responsible for all customs fees, taxes, tariffs or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the UK.
